Refund policy

At Eyevance, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

Eligibility for Returns
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order confirmation is required.

Non-Returnable Items
We may refuse returns if:
- The product has been used or damaged after delivery.
- The return request is made after the 30-day period.

Refunds
Once your return is received and inspected, we will notify you regarding the approval of your refund.
If approved, your refund will be processed to your original payment method within a few business days.

Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue.

Contact
For any return or refund request, please contact us through our customer support page.